Dubai Electricity and Water Authority’s Empowerment

Dubai Electricity and Water Authority (DEWA) is a government-owned utility company in the United Arab Emirates with a mandate to develop, operate and maintain an efficient, reliable and sustainable electricity and water supply system for Dubai. DEWA is also responsible for sewerage services and solid waste management in Dubai. In this article, we take a look at how DEWA has empowered its employees through various software applications. We start by looking at the Employee Self-Service portal, which helps employees keep track of their leaves and other personal records. We move on to discuss the Integrated Human Resources Management (IHRM) solution that DEWA uses to manage its workforce, including recruitment, onboarding, training and performance management. Finally, we take a look at the e-Residency program that enables UAE nationals to securely access government services from anywhere in the world.

Dubai Electricity and Water Authority (DEWA)

DEWA is one of the largest municipal authorities in the world, with a revenue of AED 1.4 trillion in 2016. It employs more than 220,000 people and provides electricity and water to more than 1.5 million customers across Dubai.

DEWA’s Empowerment Program is designed to provide digital literacy training to its employees. The program began in 2017 and will be completed by 2020.

DEWA has deployed a number of digital tools to aid its employees in their work. These tools include:

– an online portal that allows employees to submit complaints, request services or report problems;

– a chatbot that helps customers with inquiries about their bills and service;

– an online training course for employees on how to use digital tools;

– and an online portal that allows employees to access their wages, leave records, medical certificates, and other employee files.

Objectives of DEWA

Dubai Electricity and Water Authority (DEWA) is the governmental entity in charge of providing electricity and water supplies in Dubai, United Arab Emirates. DEWA was established in 2004 through a merger of two agencies – the Electricity and Water Authorities. DEWA’s mission is to provide reliable, affordable, quality service to its customers while reducing environmental impacts.

To achieve these objectives, DEWA has developed a number of policies and initiatives over the years. These include the following:

– Energy Efficiency

– Demand side management

– Conservation

– Renewable energy

DEWA’s policies help it meet customer needs while minimizing environmental impacts. In addition, DEWA works to promote clean and renewable energy sources to help meet customer demand for sustainable energy.

The Role of DEWA in the Emirate of Dubai

Dubai Electricity and Water Authority (DEWA) is one of the largest governmental organizations in the Emirate of Dubai, providing electricity and water to nearly 1.5 million inhabitants of Dubai and its surrounding areas. DEWA plays a vital role in facilitating a clean and efficient environment for the Emirate of Dubai, as well as for future generations.

DEWA was founded in 1967 and has since then undergone several transformations to meet the needs of the community. In 2012, DEWA was awarded the prestigious ISO 9001:2008 certification, signifying its commitment to quality management through continuous improvement. DEWA has made significant strides in upgrading its infrastructure and capabilities over the last few years, most notably with the development of new renewable energy projects. These projects include two wind farms – Al Ghurair Wind Farm and Mohammed Bin Rashid Wind Farm – which are among the largest in the region. In addition, DEWA is currently developing the Dubai Solar Park, which is set to become one of the world’s largest solar power plants when completed.

DEWA’s mission is to provide safe, reliable, high-quality electricity and water services that support economic development and social welfare. Through its various initiatives, DEWA is working

Vision and Mission of DEWA

Dubai Electricity and Water Authority (DEWA) is an independent public sector company founded in 1962. DEWA’s Vision is to provide reliable, affordable and environmentally friendly electricity and water services that sustain the prosperity of its customers. DEWA’s Mission is to be the premier provider of these essential services through innovation, excellence and stewardship.

DEWA offers a variety of products and services including electricity, water, wastewater, desalination and green energy. DEWA has been credited with helping Dubai achieve its Vision 2021 goal of becoming a global city that is environmentally sustainable and economically prosperous. In addition to providing essential services, DEWA has also invested in renewable energy sources such as solar and wind, which are important for the sustainability of our planet.

The importance of sustainable development

In this article, we are going to talk about the importance of sustainable development and how Dubai Electricity and Water Authority (DEWA) is working to empower citizens through sustainable practices.

Sustainable development is a term that has been used for many years now, but it has come into prominence in recent years as the world has become increasingly aware of the dangers of unsustainable practices. These dangers include climate change, water shortages, air pollution, and overpopulation.

Each of these problems can be traced back to one thing: unsustainable practices. Unsustainable practices involve activities that deplete natural resources or damage ecosystems, and they generate negative consequences for people and the environment.

Some examples of unsustainable practices are deforestation, overexploitation of resources, producing goods without taking into account environmental impact, and polluting the environment. All of these activities have negative consequences for both people and the environment.

DEWA understands the importance of sustainable development and is committed to empowering citizens through sustainable practices. In fact, DEWA has made sustainability one of its key priorities.

One way DEWA is empowering citizens is by providing them with information about sustainable practices. For example, DEWA provides information on energy consumption and

DEWA’s Corporate Governance Framework

Dubai Electricity and Water Authority (DEWA) has introduced a Corporate Governance Framework for all its entities. The aim of the framework is to improve transparency and accountability, as well as strengthen DEWA’s relationship with its stakeholders.

DEWA has published its Corporate Governance Framework on its website. The document includes detailed descriptions of DEWA’s organizational structure, governance framework, and compliance mechanisms. It also outlines DEWA’s strategy for improving transparency and accountability in the management of its resources.

The framework will be implemented through a series of executive orders and regulations. The first order was issued in September 2017, and the last one was issued in March 2018.

The framework is based on the International Standards on Corporate Governance (ISCG), which are adopted by most jurisdictions worldwide. The framework is designed to comply with international standards and promote best practices in corporate governance.

DEWA believes that a strong corporate governance framework will help improve the transparency and accountability of DEWA’s activities. It will also help ensure that DEWA’s resources are used efficiently and effectively.


Dubai Electricity and Water Authority is an important entity in the UAE, providing both basic necessities like electricity and water as well as more luxurious services to its citizens. In order to provide these services at affordable rates, ELEWA has implemented a number of empowerment schemes that allow low-income households to benefit from their utilities. These schemes not only provide essential infrastructure, but they also create opportunities for the poorest members of society to participate in the economy and gain skills that will help them Thrive in a Modern Economy.

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